Network Troubleshooting

Wi-Fi Networks

If you are experiencing problems with your existing wireless network or devices whether it be with stability, speed or intermittent issues, we have the ability to investigate the ‘invisible’ side of the network to help identify the problem. Using our signal scanning software and tools we are able to check all manner of signal transmission information that will be present around your premises. Not only Wi-Fi networks but any system transmitting signals that has the potential to interfere with your wireless network. From these results, we can offer recommendations to rectify the problem and give advice regarding the most effective options for optimal Wi-Fi performance.

CAT5e/CAT6/CAT6a

We have the capability to test and certify your physical network (i.e., the cabled connections). We use industry recognised test equipment, which will produce full compliance reports for each cable link and highlight any problems. We have the ability to identify whether the problem is either a termination issue and at which end, or even pinpoint the problem at a specific distance along the cable. Repairs can be undertaken where possible. We will also recommend any necessary cabling upgrades or replacements to ensure network conformity.

Fibre Optic

Fibre cable backbone and link cables are a main component for data networks today. A complete system performance can be compromised if the backbone is underperforming. From OM1 to OM5 multimode, OS1 & OS2 single mode we can test and certify the fibre cabling links. In addition to the cable test, we can also check the physical port connections in the comms cab patch panel.

We can provide a comprehensive report with every cable/port tested including the relevant power and light readings to certify the cable for network performance. To add to our services of certification, we can also check the end face of fibres and panel connections with our video inspection scope, which can then produce a physical picture to confirm its state of cleanliness.

The level of cleanliness can dramatically affect the network performance. We can either clean the affected connection or re terminate the end if required. We have the necessary equipment to offer a fibre termination service, see our ‘Fibre Installations’ page.